A. THE BUSINESS
Our company has been active since 2016 in the field of wholesale and retail of fabrics.
The website “www.ifasma.gr” hosts the online store for the sale of fabrics of the private company of Aikaterini Anagnostou, which is based in Athens (10 Athinaidos Street), with TIN 069268055 (Tax Office ST ‘ATHENS) and operates under the terms and conditions set forth below.
The online store (e-shop) www.ifasma.gr enables both our customers and all internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically.
The use of the online store presupposes the unconditional acceptance of all the following terms and conditions.
The users of the website www.ifasma.gr accept that they will not use the website of www.ifasma.gr for sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal, harmful, threatening, offensive, defamatory or is a violation of someone else’s privacy.
INTELLECTUAL PROPERTY RIGHTS
Except for the expressly stated exceptions (copyrights of third parties, partners and suppliers), all content of the website, including images, texts and audiovisual material, graphics, photos, drawings, texts, services and products, are the intellectual property of www.ifasma. gr and are protected under the relevant provisions of Greek law, European law and international conventions.
No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the public. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of Aikaterini Anagnostou.
The names, images, logos, insignia, texts and audiovisual material representing Aikaterini Anagnostou and / or its online store www.ifasma.gr and / or third parties contracted with them as well as their products or services, are exclusive trademarks. and distinctive features of Aikaterini Anagnostou and / or www.ifasma.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website www.ifasma.gr and in its online store should in no way be construed as a transfer or assignment of their license or right of use.
The features and other details of the products available through our online store are available and you can find out by following the search instructions listed on our websites by clicking on the name or photo of the respective product. Minor color differences and other variations on Products are possible due to different ways of capturing images, presentation technologies or other technical reasons. Our company is not responsible for these differences and discrepancies. Our company draws your attention to the washing and maintenance instructions that are printed on the Labels of the Products. Our company is not responsible for any damage, comes from misuse of the Products, including use in violation of the instructions for use.
The presentation at www.ifasma.gr of the products for sale
has the character of an invitation to express an interest in submitting an order proposal. For this reason, the above presentation does not imply any commitment of our company for the availability and / or adequacy of the displayed products.
The prices listed on www.ifasma.gr include VAT 24%. They do not include transportation costs. Www.ifasma.gr reserves the right to adjust prices without having to inform the consumer in advance.
Ordering on www.ifasma.gr can be done only by final consumers, who, according to Greek law, have full legal capacity, ie if they have completed the eighteenth (18th) year of age and there is no case of restriction of this capacity, as regards the drawing up of sales contracts. Orders on behalf of legally incompetent persons may be placed by their legal representatives, in accordance with the law. Orders can also be placed by legal entities (final consumers), through their legal representatives.
Www.ifasma.gr ensures, through its website and / or via email, the pre-contractual, ie before the completion of the order deposit, complete, accurate and clear information to the consumer, for the following, as defined in article 3 B of the Consumer Code of Ethics for Electronic Commerce (ΥΑ 31619οικ / 15-3-2017, ΦΕΚ Β΄969 / 2017) namely:
Full company name, registered office, postal address, VAT number, contact telephones / email address.
Main characteristics of the products it sells and the quality of the services provided (eg the total price including VAT or other taxes, shipping costs, or any costs of returning the product any additional charges, the method of delivery, the duration of the offer or price, terms and methods of payment, guarantees, product size-dimensions), as well as for the means of payment.
Availability of services and products and the deadline within which the supplier undertakes to deliver the goods or provide the services.
Features of the charges, possible discount packages or special offers.
Terms of withdrawal from the contract as well as the termination or cancellation of the contract.
The possibility of out-of-court settlement of their disputes and information about the recognized bodies of alternative dispute resolution of consumers, which the suppliers commit or are obliged to use for the settlement of the disputes. In the absence of such a commitment or obligation, the suppliers must specify whether they will make use of the relevant bodies.
The possibility for electronic alternative dispute resolution.
The terms of after-sales service, any commercial guarantees (content, duration and extent of territorial validity), and the seller’s liability for actual defects and lack of agreed properties, according to articles 534 et seq.
The possible need for frequent maintenance of the products or the existence of spare parts at a very high cost in relation to the current price of these products.
The purpose of the processing, the recipients or categories of recipients of the data and the existence of the right of access and objection.
Codes of conduct or any credentials that bind them.
The above information to the consumer must be understandable, legal, true, up-to-date, easily accessible to all, including people with disabilities, and verifiable and must be in Greek and optionally in another language.
The contract of sale of products between www.ifasma.gr and the consumer from the online store www.ifasma.gr, is a contract of sale at a distance and is drawn up after: (a) placing an order by the consumer, which is mutually accepted as a proposal purchase of the products mentioned in the order and (b) acceptance of this order by www.ifasma.gr by sending a relevant e-mail to the consumer. Www.ifasma.gr has the right to accept or refuse to accept an order, without having to justify its refusal and without any liability to the consumer or third parties. In case www.ifasma.gr does not confirm, as above, the acceptance of the order within three (3) working days, it will be considered that it has rejected it.
By selecting this payment method, you will be transferred to a secure transaction environment of the partner EuroBank, which has undertaken the routing of credit / debit cards.
We confirm that our company does not receive any information about your credit card.
COST OF SHIPPING OF PRODUCTS
The shipping cost, if the payment is made by deposit in a bank account or by debit on credit / debit card, is 3.5 euros.
The shipping cost if the payment is made by cash on delivery is 4.5 euros.
The shipments of the products are made through the cooperating courier company General Post (and its associates).
Europe and the rest of the world:
Depending on the country and the weight of the products of the order, the price list of the General Post Office is valid. In any case, you are informed by our eshop before completing your order.
Shipping costs are borne by the buyer.
RETURNS / CHANGES
If the product you received is defective, you can return it by sending the original proof of payment and request. Upon receipt from our company and after the product is checked, your money will be refunded by deposit in your bank account.
Changes and returns are made within 14 calendar days from the date of receipt.
For returns, the cost of shipping the product is borne by the buyer.
The cost of return, change and subsequent return of the product is borne by the buyer.
Until the product reaches us is at your own risk, so it is important to ensure its safe transport to avoid any damage and therefore inability to return it. The address where you will send the product is, Athinaidos 10, Athens – 10560
Returns of custom made products or custom cut products are not accepted.
Offers are non-refundable.
For any question you can call the customer service department of www.ifasma.gr, 210 3216747 (10:00 am – 18:00 pm) or send us an email: firstname.lastname@example.org
8. VARIOUS TERMS
8.1. Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under these conditions, the completion of your order. Our company does not bear any responsibility for any situation that is beyond its own fault and will do what is humanly possible for your best service.
8.2. Www.ifasma.gr reserves the right to modify or renew the available products, sales prices and other terms and conditions of transactions, without prior notice to consumers. Our company undertakes the obligation to update this text for any change or addition.
8.3. The Consumer Code of Ethics for E-Commerce, as formulated based on the Decision No. 31619οικ / 15-3-2017 of the Minister of Economy and Development (ΕΤΚ Document ΒΔ 969 / 22-3-20170, is published by our online store www.ifasma.gr and you can read it here: https: //www.e-nomothesia.gr/kat-emporeio/upourgike …
8.4. According to Directive 2013/11 / EC, which was incorporated into Greek legislation with JM 70330/2015 and Decision 31619 Government Gazette 969 / 22.3.2017 (article 8), the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure is provided. the whole of the European Union. If the Customer has a problem with a purchase made from the Online Store and resides in the EU he can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement difference.
It is expressly agreed that for any dispute that may arise in the future from the application of this, Greek Law is applicable and the courts of Athens are competent.
B. Protection of Personal Data.
The management and protection of the personal data of the visitor / user of the services of “www.ekateriniv.com” is subject to the terms of this section, as well as to the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law (directives 95/46 / EC and 97/66 / EC). These terms are formulated in the light of both the rapid development of technology and in particular the Internet and the existing – albeit underdeveloped – grid of law.
arrangements on these issues. In this context, any possible relevant regulation will be the subject of this section. In any case, “www.ifasma.gr” reserves the right to change the terms of protection of personal data after informing the visitors / users and within the existing or possible legal framework. If a visitor / user does not agree with the terms of protection of personal data provided in this section MUST NOT use the services of “www.ifasma.gr” In particular:
I. General terms of protection of personal data: This website preserves the personal character of your data and may not transfer it to any third party (natural or legal person) for any reason with the exception of relevant provisions of law and to the competent and only principles. The website (“www.ifasma.gr”) maintains files with personal data, which are sent by the visitor / user exclusively for communication, financial and tax purposes. The visitor / user can contact the relevant department in order to cross-check the existence of the personal file, its correction, its change or its deletion. Visitors / users of the website who are minors can access its services only with the consent of their parents or guardians and have no obligation to submit their personal information. In case of submission of such data by minors, the administrators of the website delete the relevant information. Also, the administrators of this website may edit part or all of the data that you have submitted for statistical purposes and to improve the services-information provided.
II. Orders through e-commerce: For the use of e-commerce services of the website, the following information is required from the visitor / user: Area, City, Postal Code), (c) Telephone, (d) E-mail, (e) fax number, (f) Credit Card Details (type, number, CVV, expiration date). The above data are required for the identification of the data of the visitor / user and buyer, for the payment of the price, the issuance of the relevant documents (tax) and are kept in its financial file. The administrators of the site “www.ifasma.gr” can use the data referring to the type of goods acquired through e-commerce, in order to record the buying interests of the trader and make new offers, unless the visitor / user ask such products not to be offered. Information regarding the purchasing interests of the visitor / user can never be disclosed to third parties.
III. Credit Card Details: The Credit Card of the visitor / user for the payment of ordered products of the website “www.ifasma.gr” is charged only for the specific transaction. Credit card details may not be used for any other purpose.
Links (“Links to 3rd Party Websites”): The site “www.ifasma.gr” may include links to other websites of related interest or content, which are not controlled by itself but by third parties bodies (natural or legal persons) and are not protected by those present. In no case is “www.ifasma.gr” responsible for the Terms of Protection of Personal Data which these sites follow.
regarding the payment or delivery were given incorrectly (intentionally), “www.ifasma.gr” may take legal action against the customer. • To keep secret and not to reveal to third parties his identifying name and password (username, password). He is obliged to immediately inform about any unauthorized use of his password. “Www.ifasma.gr” does not bear any responsibility for misuse or management of the customer’s account from any loss of passwords. • Confirm that he has logged out of his personal account when he no longer needs the online store website.
D. Intellectual and industrial property rights. Except for the expressly mentioned exceptions (copyrights of third parties, partners and organizations), all content of the website “www.ifasma.gr” including images, graphics, photos, drawings, texts, services and generally all the files of this website, are intellectual property, registered trademarks and service marks of the website “www.ifasma.gr” and are protected under the relevant provisions of Greek law, European law and international conventions. Therefore, none of them may be sold, copied, modified, reproduced, republished in whole or in part or reproduced, transmitted or distributed in any way. The exception is the case of individual storage of a single copy of the content on a simple personal computer (computer) for personal and not public or commercial use and without deleting the indication of their origin from the website “www.ifasma.gr” , without prejudice in any way to the relevant intellectual and industrial property rights. The other products, which are mentioned on the web pages of this node and bear the marks of the respective organizations, companies, associates, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.
E. Visitor / user responsibility. The visitor / user of the pages and services of the website “www.ifasma.gr” assumes responsibility for any damage caused to the website by misuse or improper use of the relevant services. Under any circumstances, including the case of negligence, the administrators of the website “www.ifasma.gr” are not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of the website which he proceeds with his own initiative and with the knowledge of the terms hereof. The administrators of the website “www.ifasma.gr” do not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected. Also, the administrators of the website “www.ifasma.gr” do not guarantee that the same or any other related site or the “servers” through which they are made available to you, are provided without “viruses” or other harmful components.
G. Newsletters. The newsletters that the visitor / user of the services of the website receives by subscribing to the mailing lists, are the intellectual property of the website and are therefore protected by the relevant provisions of Greek law and international conventions. The website reserves the right not to register a person
in the recipient lists or its deletion from them. H. E-Commerce This website provides to its visitors / users the e-commerce services in accordance with the specific terms, which it sets and taking care of the protection of personal data they submit for the use of these services. The administrators of the website “www.ifasma.gr” are not responsible for the quality of the goods obtained through the e-commerce services and the transaction binds exclusively the visitor / user and the company providing goods. Therefore, in no case can this website or its administrators be involved in a relevant legal dispute arising from this transaction. Finally, the user’s signature upon receipt of the goods, obtained through this website, indicates that the products were received according to the order of the customer / visitor / user. In case the order has been sent incorrectly, the customer must not sign in any case and the products will be returned to the headquarters of “www.ifasma.gr” at its expense and responsibility.
E-commerce. This website provides its visitors / users with e-commerce services in accordance with the specific terms, which it sets and taking care of the protection of personal data they submit for the use of these services. The legal issues that arise in relation to e-commerce are basically regulated by p.d. 131/2003, which adapted the Greek legislation to the European Directive 31/2002 / EC, in combination with the provisions of the Civil Code on sale, lease, order, but also in accordance with Law 2251/1994 on consumer protection , as recently amended by Law 3587/2007 introducing the European regulations on unfair commercial practices, Law 2472/1997 on the protection of individuals from the processing of personal data, as amended by Law 3471/2006 on data protection in electronic communications , Law 2121/1993 on the protection of intellectual property, as amended by Law 3057/2002 for storage in cache, etc.
The user has the right to withdraw within 14 calendar days (from the date of receipt of the product) in case of defective product and in case of non-provision by the supplier of a model statement of withdrawal, without charges other than return costs. In case of exercise of the right of withdrawal by the user, the administrators are obliged to return the amounts paid to them by the user within thirty (30) calendar days. The above is described in more detail in the relevant section “Return Policy”. If the user exercises the right of withdrawal, he notifies this fact in writing or by other fixed means which is made available to the recipient and to which the recipient has access. The administrators of the website “www.ifasma.gr” are not responsible for the quality of the goods obtained through the e-commerce services and the transaction binds exclusively the visitor / user and the company providing goods. Therefore, in no case can this website or its administrators be involved in a relevant legal dispute arising from this transaction. Finally, the user’s signature upon receipt of the goods, obtained through this website, indicates that the products were received according to the order of the customer / visitor / user. In case the order has been sent incorrectly, the customer must not sign in any case and the products will be returned to the headquarters of “www.ifasma.gr” at its expense and responsibility.
I. SECURITY: The company expressly guarantees that it has taken all necessary measures to safeguard the confidentiality, integrity and availability of user data. The website uses an SSL (Secure Sockets Layer) security certificate to secure online transactions, as it certifies that the end user’s communication with the site is fully encrypted. This ensures the encryption of all personal data, such as name, address, credit card details, etc.
Applicable law and other terms. The above terms and conditions of use of the website “www.ifasma.gr”, as well as any modification, change or alteration are governed by and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the website “www.ifasma.gr” and the visitor / user of the pages and of his services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been made in writing and incorporated into it.